Privacy & cookie Policy

WEBSITE PRIVACY POLICY

The Granta Academy Limited (“We”) are committed to protecting and respecting your privacy.

This policy together with our terms of use  sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how we keep it safe. You also have legal rights to access the personal data that we hold about you and to control how we use it, which are also explained.

WHO WE ARE AND HOW YOU CAN CONTACT US

We are The Granta Academy Limited, a company registered in England and Wales (company number 10697580). Our registered office is at Croft Chambers, 11 Bancroft, Bancroft, Hitchin, United Kingdom, SG5 1JQ.

You can contact us in writing at the above address or by emailing enrol@thegrantaacademy.com. If you would like to speak to us please call us on+44 (0) 1223 359838.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our site thegrantaacademy.com (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register interest in our services or submit an application form for our services via our site,when you report a problem with our site or enter a competition, promotion or survey. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
  • Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
  • Special categories of personal data. We may also be provided with personal information which falls under the definition of “special categories of personal data” within Article 9 of the General Data Protection Regulation. Information which falls within the scope of Article 9 includes personal data which reveals:
  • racial or ethnic origin;
  • political opinions;
  • religious or philosophical beliefs;
  • trade union membership;
  • any genetic or biometric data for the purpose of uniquely identifying an individual; or
  • details concerning a person’s health, sex life or sexual orientation.

The processing of special categories of personal data is generally prohibited. Therefore, we will only use this type of information in the following extenuating circumstances:

  • where you have given us explicit consent to do so;
  • where such processing is authorised by European Union or national data protection law;
  • where such processing is necessary to protect your vital interests or the vital interests of another person where you are physically or legally incapable of giving consent;
  • where you have made such personal data public;
  • to comply with the establishment, exercise or defence of legal claims as required by a court acting in their judicial capacity; or
  • where such processing is necessary for reasons of substantial public interest, public interest in the area of public health or public interest in the area of scientific, historical or statistical research (all on the basis of European Union or national law).
    • Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you with marketing information in accordance with your marketing preferences (see ‘How we use your personal data for marketing’, below);
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

WHEN WE NEED YOUR CONSENT TO USE YOUR PERSONAL DATA

Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:

  • we are entering into and carrying out our obligations under a contract with you; or
  • we need to use your personal data for our own legitimate purposes (such as the administration and management of our business and the improvement of our services) and our doing so will not interfere with your privacy rights

In exceptional circumstances we may wish to use your personal data for a different purpose which does require your consent. In these circumstances we will contact you to explain how we wish to use your data and to ask for your consent. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.

Please refer to ‘How we use your personal data for marketing’ to read about marketing consents.

In the provision of our services, we may process the personal data of individuals who are classed as ‘children’ for the purposes of the General Data Protection Regulation. Processing of personal data of a child who is at least 16 years old shall be lawful. Where a child is under the age of 16 years old, consent from the holder of parental responsibility over that child will be required. We shall use all reasonable endeavours to verify that such consent is given by the holder of parental responsibility.

You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our products to you.

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

  • Selected third parties including:
    • business partners, advisors, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
    • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
    • analytics and search engine providers that assist us in the improvement and optimisation of our site;
    • credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If The Granta Academy Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (https://thegrantaacademy.com/website-terms-of-use/)] or terms and conditions of service (https://thegrantaacademy.com/terms-and-conditions/) and other agreements; or to protect the rights, property, or safety of The Granta Academy Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be made using barclaycard secure online payments service. We may also take further security measures such as:

  • ensuring that our staff receive regular data security awareness training
  • keeping paper records to a minimum and ensuring that those we do have are stored in locked filing cabinets on our office premises; and

maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

HOW WE USE YOUR PERSONAL DATA FOR MARKETING

We will add your details to our marketing database if you buy our services or if you have told a third party that you would like them to pass us your contact details so that we can send you updates about our services or if you have contacted us to request the receipt of our marketing communications.

We will only send you marketing communications by email or text message. You can ask us to only send you marketing communications by a particular method, about specific subjects or you may ask us not to send you any marketing communications at all.

You can update your current marketing preferences at any time by calling or emailing us using the details set out in the ‘Who we are and how you can contact us’ section above.

We will only share your personal data with third parties for marketing purposes if you provide us with your consent to do so by ticking a box on a form we use to collect your personal data.

We may also require photographs of you for marketing and promotional material such as our prospectus, our website, and our social media accounts. We will ensure that we have explicit consent for us to process your personal data in this way. Such consent will either be given by you personally or by an individual who holds parental responsibility for you. Consent for the processing of personal data for this purpose may be withdrawn at any time.

WHEN WE WILL SEND YOUR PERSONAL DATA TO OTHER COUNTRIES 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

YOUR RIGHTS AND ACCESS TO YOUR PERSONAL DATA

You have a legal right to know what personal data we hold about you – this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter “Subject Access Request” and send it to us by post or email using the details in the ‘Who we are and how you can contact us’ section above.

You also have rights to:

  • prevent your personal data being used for marketing purposes;
  • have inaccurate personal data corrected, blocked or erased;
  • object to decisions being made about you by automated means;
  • object to our using your personal data in ways that are likely to cause you damage or distress;
  • restrict our use of your personal data;
  • require that we delete your personal data; or
  • require that we provide you, or anyone that you nominate, with a copy of any personal data you have given us in a structured electronic form such as a CSV file.

You can find full details of your personal data rights on the Information Commissioner’s Office website at ww.ico.org.uk.

We do not make use of automated decision making or profiling.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

HOW YOU CAN MAKE A COMPLAINT

If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the ‘Who we are and how you can contact us’ section above.

You are also entitled to make a complaint to the Information Commissioner’s Office. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.

WEBSITE PRIVACY POLICY

The Granta Academy Limited (“We”) are committed to protecting and respecting your privacy.

This policy together with our terms of use  sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how we keep it safe. You also have legal rights to access the personal data that we hold about you and to control how we use it, which are also explained.

WHO WE ARE AND HOW YOU CAN CONTACT US

We are The Granta Academy Limited, a company registered in England and Wales (company number 10697580). Our registered office is at Croft Chambers, 11 Bancroft, Bancroft, Hitchin, United Kingdom, SG5 1JQ.

You can contact us in writing at the above address or by emailing enrol@thegrantaacademy.com. If you would like to speak to us please call us on+44 (0) 1223 359838.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our site thegrantaacademy.com (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register interest in our services or submit an application form for our services via our site,when you report a problem with our site or enter a competition, promotion or survey. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
  • Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
  • Special categories of personal data. We may also be provided with personal information which falls under the definition of “special categories of personal data” within Article 9 of the General Data Protection Regulation. Information which falls within the scope of Article 9 includes personal data which reveals:
  • racial or ethnic origin;
  • political opinions;
  • religious or philosophical beliefs;
  • trade union membership;
  • any genetic or biometric data for the purpose of uniquely identifying an individual; or
  • details concerning a person’s health, sex life or sexual orientation.

The processing of special categories of personal data is generally prohibited. Therefore, we will only use this type of information in the following extenuating circumstances:

  • where you have given us explicit consent to do so;
  • where such processing is authorised by European Union or national data protection law;
  • where such processing is necessary to protect your vital interests or the vital interests of another person where you are physically or legally incapable of giving consent;
  • where you have made such personal data public;
  • to comply with the establishment, exercise or defence of legal claims as required by a court acting in their judicial capacity; or
  • where such processing is necessary for reasons of substantial public interest, public interest in the area of public health or public interest in the area of scientific, historical or statistical research (all on the basis of European Union or national law).
    • Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you with marketing information in accordance with your marketing preferences (see ‘How we use your personal data for marketing’, below);
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

WHEN WE NEED YOUR CONSENT TO USE YOUR PERSONAL DATA

Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:

  • we are entering into and carrying out our obligations under a contract with you; or
  • we need to use your personal data for our own legitimate purposes (such as the administration and management of our business and the improvement of our services) and our doing so will not interfere with your privacy rights

In exceptional circumstances we may wish to use your personal data for a different purpose which does require your consent. In these circumstances we will contact you to explain how we wish to use your data and to ask for your consent. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.

Please refer to ‘How we use your personal data for marketing’ to read about marketing consents.

In the provision of our services, we may process the personal data of individuals who are classed as ‘children’ for the purposes of the General Data Protection Regulation. Processing of personal data of a child who is at least 16 years old shall be lawful. Where a child is under the age of 16 years old, consent from the holder of parental responsibility over that child will be required. We shall use all reasonable endeavours to verify that such consent is given by the holder of parental responsibility.

You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our products to you.

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

  • Selected third parties including:
    • business partners, advisors, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
    • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
    • analytics and search engine providers that assist us in the improvement and optimisation of our site;
    • credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If The Granta Academy Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (https://thegrantaacademy.com/website-terms-of-use/)] or terms and conditions of service (https://thegrantaacademy.com/terms-and-conditions/) and other agreements; or to protect the rights, property, or safety of The Granta Academy Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be made using barclaycard secure online payments service. We may also take further security measures such as:

  • ensuring that our staff receive regular data security awareness training
  • keeping paper records to a minimum and ensuring that those we do have are stored in locked filing cabinets on our office premises; and

maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

HOW WE USE YOUR PERSONAL DATA FOR MARKETING

We will add your details to our marketing database if you buy our services or if you have told a third party that you would like them to pass us your contact details so that we can send you updates about our services or if you have contacted us to request the receipt of our marketing communications.

We will only send you marketing communications by email or text message. You can ask us to only send you marketing communications by a particular method, about specific subjects or you may ask us not to send you any marketing communications at all.

You can update your current marketing preferences at any time by calling or emailing us using the details set out in the ‘Who we are and how you can contact us’ section above.

We will only share your personal data with third parties for marketing purposes if you provide us with your consent to do so by ticking a box on a form we use to collect your personal data.

We may also require photographs of you for marketing and promotional material such as our prospectus, our website, and our social media accounts. We will ensure that we have explicit consent for us to process your personal data in this way. Such consent will either be given by you personally or by an individual who holds parental responsibility for you. Consent for the processing of personal data for this purpose may be withdrawn at any time.

WHEN WE WILL SEND YOUR PERSONAL DATA TO OTHER COUNTRIES 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

YOUR RIGHTS AND ACCESS TO YOUR PERSONAL DATA

You have a legal right to know what personal data we hold about you – this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter “Subject Access Request” and send it to us by post or email using the details in the ‘Who we are and how you can contact us’ section above.

You also have rights to:

  • prevent your personal data being used for marketing purposes;
  • have inaccurate personal data corrected, blocked or erased;
  • object to decisions being made about you by automated means;
  • object to our using your personal data in ways that are likely to cause you damage or distress;
  • restrict our use of your personal data;
  • require that we delete your personal data; or
  • require that we provide you, or anyone that you nominate, with a copy of any personal data you have given us in a structured electronic form such as a CSV file.

You can find full details of your personal data rights on the Information Commissioner’s Office website at ww.ico.org.uk.

We do not make use of automated decision making or profiling.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

HOW YOU CAN MAKE A COMPLAINT

If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the ‘Who we are and how you can contact us’ section above.

You are also entitled to make a complaint to the Information Commissioner’s Office. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you have any queries regarding our Cookies Policy please contact us on admin@thegrantaacademy,com