Terms & conditions

The Granta Academy Limited – Terms and Conditions

  1. These terms
    • What these terms cover. These are the terms and conditions on which we provide educational services.
    • Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, on what basis we will provide educational services, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms or if anything is unclear, please contact us to discuss.
  2. Information about us and how to contact us
    • Who we are. We are The Granta Academy Limited a company registered in England and Wales (“Academy,” “we” or “us”). Our company registration number is 10697580 and our registered office is at Croft Chambers, 11 Bancroft, Bancroft, Hitchin, SG5 1JQ.
    • How to contact us. You can contact us by telephoning us at +44 (0) 1223 359838 or by writing to us at 105 Great Northern Rd
      Cambridge, UK CB1 2FY. enrol@thegrantaacademy.com
  3. DEFINITIONS
    • In these terms and conditions:
      • “Course” means the course provided by the Academy chosen on the application form;
      • “Director” means any of the directors of the Academy;
      • “Fees” means the fees for the course provided by the Academy chosen on the application form;
      • “Parents” or “you” means any person, or persons, who has completed the application form. The Parents are legally responsible, if more than one jointly and severally, for complying with their obligations under these terms and conditions;
      • “Student” means the child named on the application form;
      • “writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
  1. Our contract with you
    • How we will accept your application. Our acceptance of your application will take place when we email you to confirm receipt of your completed application form (the “Confirmation Email”) and £500 deposit (the “Deposit”), at which point a contract will come into existence between you and us.
    • If we cannot accept your application. If we are unable to accept your application, we will inform you of this in writing and will return the Deposit. This might be because the Course is full, the Student does not meet the admission requirements or the Course has been cancelled.
    • These terms and conditions, your application form and the Confirmation Email, together form the terms of an agreement between you and the Academy (the “Contract”).
  2. PAYMENT
    • Once we have accepted your application, the balance of the Fees are due within 30 days of receipt of the invoice sent to you on acceptance. If your application is accepted less than 30 days before the start of the Course, the balance of the Fees are due within 15 days of receipt of the invoice.
    • All Fees are inclusive of VAT. You are liable for any bank and/or transfer charges applied to payments.
    • We cannot guarantee to hold a place on the Course unless all Fees are paid in full and on time. Students with unpaid Fees will not be admitted onto the Course.
    • If you do not make any payment to us by the due date we may charge you interest on the overdue amount at the rate of 2% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
  3. FEES
    • The Fees include: all Course tuition, advice and support from Academy Staff, excursions, entertainment, accommodation, breakfast and evening meal and airport transfers within the stated timeframes and at the specified airport.
    • The Fees do not include: medical insurance and expenses, travel insurance, lunch, transport to and from home city, airport transfers outside of the stated timeframes and from any airport other than that specified by the Academy, pocket money and stationary.
  4. CANCELLATION AND TERMINATION
    • You have 14 days after the day you receive our Confirmation Email to cancel the contract (the “Cooling-off Period”) by written notice of cancellation to the Academy. If notice is given within the Cooling-off Period and the Course has not yet started we will refund the Fees in full including the Deposit. However, if notice is given within the Cooling-off Period and the Course has started, we will only refund the balance of Fees, excluding all accommodation costs and the costs of any tuition and other services provided up to the time you tell us you have changed your mind.
    • If the Student is unable to attend the Academy after the Cooling-off Period:
      • for medical reasons, as supported by an appropriate doctor’s certificate in English, or
      • because their visa application has been rejected, as supported by notice of rejection from the UK Home Office;

and we receive written notice at least 30 days before the Course starts, we will refund the Fees, excluding the Deposit.

  • Subject to clause 2, if you wish to cancel the contract after the Cooling-off Period and provided the Academy receives written notice of cancellation from you:
    • 120 or more days before the start of the Course for any reason, you will receive a refund of the Fees, excluding the Deposit;
    • 90-119 days before the start of the Course for any reason, you will receive a 50% refund of the Fees, excluding the Deposit;
    • 60-89 days before the start of the Course for any reason, you will receive a 10% refund of the Fees, excluding the Deposit; and
    • 0-59 days before the start of the Course for any reason, you will receive a 0% refund of the Fees.
  • Subject to clauses 1 and 7.2, if the Student does not attend the Course or if you choose to remove the Student from the Academy before completion of the Course then you are not entitled to receive any refund of the Fees.
  • Subject to clauses 1 and 7.2, if 100% of the Fees have not been paid by the start of the Course, this Contract will be terminated and you are not entitled to receive any refund of the Fees.
  • The Parents agree that if the Student breaks the rules set out in clause 11, or English law, or otherwise persists in serious anti-social behaviour he or she will be disciplined and may be asked to leave the Academy with no refund of Fees.
  • If the Student is asked to leave the Academy under clause 6 or 9.1:
    • the Academy shall notify the Parents that the Student has been asked to leave the Academy;
    • the Parents shall put in place arrangements for the Student to leave the Academy within 24 hours of notification under clause 7.1;
    • until the Student leaves the Academy he or she will be placed in suitable accommodation, if appropriate outside the College, and supervised accordingly;
    • the Parents shall be responsible for covering all costs associated with the Student leaving the Academy.
  • In the event the Academy has to cancel the Course before it commences, we will do our best to move the Student to an equivalent course. If this is not possible, we will refund all Fees, including the Deposit, paid to the Academy, but we will not refund other payments, such as for flights or insurance.
  • In the event the Academy has to cancel the Course after it has commenced, we will do our best to move the Student to an equivalent course. If this is not possible, we will refund the proportion of the Fees, excluding the Deposit, paid to the Academy which corresponds to the number of days of the Course which have been cancelled. We will not refund other payments, such as for flights or insurance.
  • For the avoidance of doubt, the Deposit is not refundable other than under clauses 1 and 7.8.
  1. AIRPORT TRANSFERS
    • The Academy must receive all flight and travel information for the Student in relation to his or her attendance on the Course at least 30 days before the start of the Course.
    • If the Student arrives to and/or departs from Heathrow Airport on the dates and within the time windows stated in our Confirmation Email he or she shall be transferred to and from the Academy at no extra charge.
    • If the Student arrives to and/or departs from any other airport or outside the time windows stated in our Confirmation Email, we can, on request, arrange a private transfer for the Student. The cost of such transfer is not included in the Fee and must be paid in full before the transfer booking can be confirmed.
  2. THE COURSE
    • The Academy courses have entry requirements, such as minimum age and competency in the English language. Please refer to the Course details or contact us for further information. If any information provided by you at the time of application is found to be incorrect, we reserve the right to make any changes considered necessary to the enrolment, and, if appropriate, to ask the Student to leave the Course without a refund of Fees.
    • We reserve the right to change or modify the Course program, including the accommodation, as circumstances dictate. We will advise you of any changes which significantly alter the Course you have chosen.
    • We shall ensure that all persons employed or otherwise engaged by the Academy in connection with the operation and management of the courses (“Staff”) have sufficient capacity, competence, skill and experience to be able to discharge the functions assigned to them. As part of our recruitment practice, and where appropriate to do so, we shall carry out checks on Staff including criminal records checks.
    • We will do all that is reasonable to provide an educational environment and teaching of a range, standard and quality which is suitable for each Student. We cannot guarantee that having completed the Course the Student will achieve his or her desired examination results or will gain entry to other educational establishments.  
  3. STUDENT INSURANCE
    • Parents are strongly advised to take out, in favour of the Student, comprehensive travel insurance, medical insurance and any other type of insurance to cover all costs and consequences of cancellations, medical treatment, damage/theft/loss of personal belongings, repatriation, legal expenses and personal accident.
  4. BEHAVIOUR AND DISCIPLINE
    • The Parents warrant that while the Student is attending the Academy, he or she will comply with the following the Academy rules:
      • to take a full part in the activities of the Academy, to attend all lessons, be punctual, work hard and be well-behaved;
      • to behave responsibly and not to damage any property belonging to the Academy, Murray Edwards College (the “College”) or any other person;
      • not to participate in any act that may bring the Academy or the College into disrepute;
      • to treat all facilities of the Academy and the College with care and respect;
      • not to smoke in College buildings or grounds;
      • not to bring food or beverages of any kind into the College;
      • not to consume or possess alcohol or drugs while at the Academy;
      • not to access any illegal material and not to carry out illegal file-sharing or illegal streaming when using the College internet service;
      • not to gain access to or attempt to gain access to any parts of the College which are not for public use or access;
      • to pay the Academy the actual replacement cost in respect of a replacement room key, fob or card in the event of loss or damage to the original;
      • return to their accommodation by 10.00 p.m. every evening;
      • to vacate his or her accommodation by 9.00 a.m. on the final day; and
      • to follow all policies and codes of practice in respect of the use of e-mail and the internet, health and safety regulations, data protection and all other rules and regulations communicated or otherwise published by the Academy and/or the College.
    • The Academy accepts no responsibility for a student’s personal actions to another party while at the Academy or for the supervision of students outside lessons and scheduled activities.
    • The Parents shall indemnify and keep indemnified the Academy against any losses, claims, demands, actions, proceedings, damages and other payments, costs, expenses and other liabilities of any kind from time to time made, suffered or incurred by it as a direct or indirect result of the Parent’s breach of this contract or the Student’s violation of the rules contained in this clause 11.
  5. EQUALITY
    • The Academy welcomes Staff and Students from many different ethnic groups, backgrounds and creeds. Human rights and freedoms are respected. We will do all that is reasonable to accommodate the needs of Staff and Students who have disabilities and to comply with our legal and moral responsibilities under equality legislation. Parents should provide information about the Student’s disabilities on the application form.
  6. PASTORAL
    • We will do all that is reasonable to safeguard and promote the Student’s welfare and to provide pastoral care to at least the standard required by law in the particular circumstances. We will respect the Student’s human rights and freedoms which must, however, be balanced with the lawful needs and rules of the Academy community and the rights and freedoms of others.
    • The Parents consent to the Student travelling by any form of public transport and/or in a motor vehicle driven by a responsible adult who is duly licensed and insured to drive a vehicle of that type.
    • Personal Property. The Student is responsible for the security and safe use of all his or her personal property. The Parents are responsible for insurance of the Student’s personal property whilst at the Academy.
    • Early Departure. The Parents may remove the Student from the Academy at any time during the Course in which case the provisions in clause 4 will apply.
    • Parents Contact Details. The Parents will be contactable on the telephone numbers given on the application form throughout the Student’s time travelling to, attending and returning from the Academy. The Parents shall notify the Academy of any changes to their contact telephone numbers during such time period.
  7. MEDICAL
    • Medical History. The Parents will be asked to complete a confidential information form concerning the Student’s health and must inform the Academy in writing if the Student develops any known medical condition, health problem or allergy, or has been in contact with anyone with an infectious or contagious disease.
    • Medical expenses. All medical expenses are the responsibility of the Student being treated. It is understood that all medical expenses incurred by the Student and paid by the Academy shall be reimbursed by you or the Student.
    • First aid. In the case of sickness, accident or injury, the Academy reserves the right to administer first aid and non-prescription medication to the Student unless we have been notified in writing that we may not do so.
    • Administering medication. The Academy and its Staff will not administer, prescribe, recommend or store any prescriptions or medication (including injections). The Student is responsible for storing and administering his or her prescribed medication (including injections). If the Student is unable to do so then the Student must disclose this on the confidential information form or, if at a later date, notify us in writing so that we can make appropriate storage arrangements and/or ascertain whether a suitably qualified medical professional can be made available to administer the medication.
    • Emergency medical treatment: The Parents authorise the Director or in his absence an appointed senior member of Staff to consent on their behalf to the Student receiving emergency medical treatment including blood transfusions within the United Kingdom, general anaesthetic and operations performed by the National Health Service or at a private hospital and where certified by an appropriately qualified person as necessary for the Student’s welfare and if the Parents cannot be contacted in time.
  8. COMPLAINTS
    • We must be notified of any question, concern or complaint about the Course, any educational issue, safety of a student or other matter connected to the Academy as soon as practicable by email to enrol@thegrantaacademy.com or by calling +44 (0) 1223 359838. Every reasonable complaint shall receive fair and proper consideration and a timely response.
  9. DATA PROTECTION
    • We will only use all personal information provided or collected by you and/or the Student in accordance with our Privacy Policy . A physical copy of our Privacy Policy will be provided on request.
    • Photographs, images or films. We will require explicit consent from the Student (or the individual who holds parental responsibility for the Student if they are under 16 years of age) for the Academy to obtain and use photographs, images or films of the Student for:
      • use in the Academy’s promotional material such as the prospectus, the website and social media;
      • press and media purposes;
      • educational purposes as part of the Course or other activities and excursions.
  1. Consent may be withdrawn at any time if you do not want the Student’s photograph or image to appear in any of the Academy’s promotional material, by notifying us in accordance with our Privacy Policy.  
  2. INTELLECTUAL PROPERTY
    • We reserve all rights and interest in any copyright, design right, registered design, patent or trademark arising as a result of the actions or work of the Student in conjunction with any member of Staff and/or other students at the Academy for a purpose associated with the Academy. We will acknowledge the Student’s role in the creation and/or development of such intellectual property.
    • We are the owner or the licensee of all intellectual property rights in our name, logo, website, promotional and marketing materials and all Course materials. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  3. OUR LIABILITY
    • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our Staff; for fraud or fraudulent misrepresentation.
    • If we fail to comply with these terms, we are only responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill.
    • Without prejudice to clause 1, our total liability to you arising under or in connection with this agreement, howsoever arising, shall in all circumstances be limited to the Fees paid by you under this Contract.
  4. FORCE MAJEURE
    • If our supply of the Course is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end this contract and receive a refund for any educational services you have paid for but not received.
  5. Other important terms
    • We may transfer our rights and obligations under these terms to another organisation. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    • Third party rights. Only the Academy and the Parents are parties to this Contract. Neither the Student nor any third party is a party to this Contract and they shall not have any rights to enforce any term of it.
    • Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • If the Parents wish to place specific reliance on a statement made by any of our Staff they should seek written confirmation of that matter from the Director.
    • The Academy contracts with colleges of the Universities of Oxford and Cambridge for the use of facilities, but has no formal connection with the Universities of Oxford or Cambridge.
    • Governing Law & Jurisdiction. This contract is governed exclusively by English law and the parties submit to the exclusive jurisdiction of the English courts.